Privacy Policy

Happy Treat (“we”, “our”), operated by UAB “Taurinas”, is committed to protecting your personal information and ensuring the protection of your privacy. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you use our e-shop or make purchases through our website, accessible at www .happytreat .com (hereinafter referred to as the “Site”).

1. Information collected

1.1 Personal information:

When you place an order or register on our Website, we may collect the following personal information:

Name and surname
Email address
Delivery address
Phone number
Payment details (we do not store full payment card information)
IP address

1.2 Non-personal information (usage data):

We may collect non-personal data about how you use our Website, including:

Browser type and version
Pages visited
Referring website
Time spent on the website
Device and operating system

2. How we use your information

The information collected is used for the following purposes:

Order processing: For order fulfillment and delivery.
Customer Service: To respond to your inquiries, manage your account, and provide customer service.
Service Improvement: To improve the functionality and user experience of the website.
Marketing Communications: If you have opted in to receive communications, we may send you newsletters about our products, offers and updates. You can opt out of these at any time.

3. Legal basis for data processing

We process your personal information based on the following legal grounds:

Contract performance: For processing and fulfilling orders.
Legal obligations: Compliance with legal regulations, such as tax or consumer protection laws.
Consent: For marketing communications (with your explicit consent).
Legitimate interest: To improve the performance of the Services and the Website.

4. Information sharing

We do not sell or transfer your personal information to third parties, except in the following cases:

Service providers: We may share information with trusted partners who help us operate our business (e.g. payment processing, delivery service providers) if they commit to keeping the information secure.
Legal Compliance: We may disclose your information if required to do so by law.

5. Data storage

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy or as required by law (e.g. for tax reporting). After that, your data will be securely deleted or anonymized.

6. Your rights

You have the following rights in relation to your personal data:

Access: You have the right to receive information about the personal data we hold about you.
Correction: You can request correction of inaccurate personal data.
Deletion: You can request that your personal data be deleted if it is no longer needed.
Objection and restriction: You may object to or request restriction of the processing of your data in certain circumstances.
Data portability: You have the right to receive your personal data in a structured, machine-readable format.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure access control systems, and regular security audits.

8. Cookies

Our Website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device when you visit the Website. You can manage your cookie settings in your browser.

9. Marketing communication

If you have opted in to receive marketing communications, we may send you information about our products and offers. You can opt out at any time by following the instructions in the email or by contacting us.

10. International data transfers

If you are located outside the European Economic Area (EEA), your personal information may be transferred to and processed in countries outside the EEA. We ensure that such transfers comply with applicable data protection laws and that your personal information is protected.

11. Children's privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors without parental consent. If we become aware that a minor has provided us with personal information, we will take steps to delete such data.

12. Changes to the Privacy Policy

We will periodically update this Privacy Policy to reflect changes in our data practices or legal requirements. The updated version will be posted on our Website with the revision date.

13. Contact us

If you have any questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us:

UAB Taurinas – Happy Treat
email mail: taurinas @taurinas .lt
Phone: +370 655 55095
Address: Trakų St. 25, LT-76290 Šiauliai

By using our Website and services, you confirm that you have read this Privacy Policy and agree to its terms.

This Privacy Policy is effective from November 10, 2024.

What type of products does Happy Treat offer to consumers?

Happy Treat offers a wide range of high-quality sweets, snacks and beverages, selected from around the world. Our product lines include the adventurous Beriboo line of crazy candies, which stand out with unique taste characteristics and interactive packaging designed to delight both children and adults. We focus on safe, fun and nutritious snacks that meet strict safety and nutritional standards.

What payment methods are available when purchasing on the Happy Treat website?

We offer a variety of secure payment methods to make your shopping experience convenient and easy. Customers can choose to pay with major credit or debit cards, PayPal, and other popular payment platforms. We also accept Apple Pay. Our website uses advanced encryption technology to protect your payment information and ensure a secure checkout process.

Where can I find information about the nutritional value of your products?

You can find nutritional information for all of our products on their respective product pages. Simply click on the product you are interested in and you will find detailed information, including ingredients, nutritional values and allergen warnings.

Do you offer the option to buy in bulk for wholesale or special events?

Yes, Happy Treat specializes in offering bulk purchasing and wholesale deals to meet the needs of a variety of businesses and organizations. Whether you are planning a special event, supplying a retail store, or supplying products to an educational institution, we have flexible solutions tailored to your needs. For more information, please contact our sales team at sales@taurinas.com to discuss your specific needs.

Are your products suitable for people with dietary restrictions?

We offer a variety of products to suit different dietary needs, including gluten-free, dairy-free and vegan options. Each product page provides detailed information on ingredients and potential allergens. If you have specific dietary requirements, please check this information or contact our customer service team who will be happy to assist you.

Can I change or cancel my order after it has been placed?

If you would like to change or cancel your order, please contact our customer service team as soon as possible. We will endeavour to accommodate your request if the order has not yet been processed. Once an order has been dispatched, it cannot be changed or cancelled, however you may return the goods in accordance with our returns policy.